Promotion Of Access To Information Manual

For Kgopelang Health Proprietary Limited
Introduction and Definitions

This manual has been compiled in accordance with the requirements of the Promotion of Access to Information Act 2 of 2000 (PAIA) and the Protection of Personal Information Act 4 of 2013 (POPIA) in respect of Kgopelang Health Proprietary Limited ("Kgopelang Health"). It sets out the procedures, fee structure and data‑protection measures that apply when requesting access to information or personal data held by Kgopelang Health.

Contact Details of the Information Officer
Fees Payable for Access to Records
Action TakenFee
The request fee payable by every requesterR140.00
Photocopy / printed black & white copy of an A4‑size pageR2.00 per page or part thereof
Printed copy of an A4‑size pageR2.00 per page or part thereof
Copy in a computer‑readable form on Flash Drive (provided by requester)R40.00
Copy in a computer‑readable form on Flash Drive (provided by Kgopelang Health)R60.00
Copy in a computer‑readable form on Compact Disc (provided by requester)R40.00
Copy in a computer‑readable form on Compact Disc (provided by Kgopelang Health)R60.00
Transcription of visual images (outsourced)Quote from service provider
Transcription of an audio record, per A4‑size pageR24.00
Copy of an audio record on Flash Drive (provided by requester)R40.00
Copy of an audio record on Flash Drive (provided by Kgopelang Health)R60.00
Search & preparation fee (per hour after first)R145.00 (capped at R435.00)
Deposit (if search exceeds 6 hours)⅓ of total estimated fees
Postage / e‑mail / electronic transferActual expense
Summary of the Request Procedure

POPIA Data‑Protection Principles

Kgopelang Health processes Personal Information in accordance with the eight conditions for lawful processing contained in POPIA, namely: Accountability, Processing Limitation, Purpose Specification, Further Processing Limitation, Information Quality, Openness, Security Safeguards and Data Subject Participation.

Categories of Data Subjects and Information Processed
Information Security Measures

© 2025 Kgopelang Health Proprietary Limited. All rights reserved.